Housing disrepair, put right.
Everyone deserves a home that is safe, secure and properly maintained. If you rent from a council or a housing association and problems like damp, mould, leaks or other serious disrepair remain unresolved despite being reported, you may have legal rights. We help tenants across Manchester understand those rights, encourage the repairs to be completed and, where appropriate, pursue compensation.
Call us on 03300 430 197 — Levenshulme, Manchester
Report it. Record it.
Then let us pursue it.
Specialist help for council and housing association tenants
Housing disrepair occurs where a landlord is responsible for maintaining parts of a property but fails to carry out repairs within a reasonable period after becoming aware of the problem. Not every repair issue will give rise to a legal claim — much depends on the nature of the defect, the landlord’s legal obligations and whether the landlord has been given an opportunity to carry out the necessary repairs.
At Jefferson Clarke Solicitors, we act exclusively for council tenants and housing association tenants. We do not deal with claims against private landlords, homeowner disputes or commercial property disrepair, which allows us to focus on providing specialist advice within this area of law. Focusing on social housing enables us to give advice specifically tailored to the legal issues affecting council and housing association tenants.
When might you have a claim?
You may wish to seek legal advice if:
- You have reported repair problems to your landlord
- The repairs have not been completed within a reasonable time
- The disrepair is affecting your health, safety or enjoyment of your home
- Your belongings have been damaged
- You have experienced ongoing inconvenience because repairs have not been carried out
Whether you have a legal claim will depend on the facts of your individual case.
Find the issue affecting your home
Whoever your social landlord is, and whatever the problem, start with the area that fits your situation.
Council Tenant Claims
For tenants of a local authority whose reported repairs have gone unresolved.
Council tenant claims → 02Housing Association Claims
For housing association tenants left waiting for repairs to be completed.
Housing association claims → 03Damp
Penetrating damp, rising damp and persistent condensation linked to defects.
Damp claims → 04Mould
Recurring mould that keeps coming back after a coat of paint.
Mould claims → 05Leaks
Roof leaks, plumbing leaks and water damage that won’t be resolved.
Leaks & water damage → 06Repairs
Delayed, missed or temporary repairs your landlord won’t put right.
Repairs → 07Compensation
When compensation may be available alongside the repairs themselves.
Compensation →Could you claim against your landlord?
If something in your home isn’t being fixed, this 60-second check tells you whether you look like you have a claim.
The check gives general guidance only — it is not legal advice, and it doesn’t make a decision about your case. If you’d rather just talk it through, call 03300 430 197.
How Jefferson Clarke can help
We understand the impact that poor housing conditions can have on individuals and families. We begin by understanding your circumstances, reviewing the history of the repair issues and advising whether legal action may be appropriate. Where suitable, we assist tenants in pursuing claims aimed at ensuring repairs are completed and, where the law allows, seeking appropriate compensation.
Why choose Jefferson Clarke?
Clients choose Jefferson Clarke because we provide:
- Specialist advice for council and housing association tenants
- Clear explanations of tenants’ legal rights
- Practical legal guidance
- Professional communication throughout your claim
- A supportive and approachable service
Housing disrepair, answered plainly
Do you deal with private landlord claims?
No. We currently act only for council tenants and housing association tenants.
Can I claim compensation?
Whether compensation may be available will depend on the facts of your case and the applicable law.
Do I have to pay upfront?
We will explain the funding arrangements that apply to your claim during your initial consultation.
What counts as housing disrepair?
Common examples include damp and condensation, mould growth, roof and water leaks, faulty heating systems, plumbing defects, structural problems, broken windows or doors, electrical issues and pest infestations linked to disrepair. Every case depends upon its individual circumstances.
Living with disrepair?
Find out where you stand.
If you are a council or housing association tenant experiencing ongoing disrepair, we can advise you on your legal rights and the options available. Contact our Housing Disrepair team to arrange an initial consultation.
Prefer email? Write to info@jeffersonclarke.co.uk